Last updated: January 1, 2024
Either you or we may terminate your account at any time. This policy outlines the conditions under which accounts may be terminated and the process for doing so.
You may close your account at any time by contacting our support team. Before closing, you must: withdraw all available funds; resolve any pending transactions; settle any outstanding fees or obligations.
We reserve the right to terminate or suspend your account immediately and without notice if: you violate these Terms; we suspect fraudulent or illegal activity; you provide false information during registration; your account remains dormant for 12+ months without activity; required by law or regulatory authorities.
Upon termination: your access to the platform will be immediately revoked; any pending transactions may be cancelled; remaining balance will be returned to you after deducting any outstanding fees, subject to applicable law.
After account termination, we will retain your data as required by applicable law and our data retention policy. You may request deletion of personal data subject to legal requirements.
Terminated accounts may not be reinstated unless approved by our compliance team on a case-by-case basis.