Privacy Policy

Last updated: January 1, 2024

1. Introduction

Welcome to Prism Pay. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information you provide directly to us, including: name, email address, phone number, date of birth, government-issued ID, address, financial information including bank account details, transaction history, and any other information you choose to provide.

3. How We Use Your Information

We use the information we collect to: provide, operate, and maintain our banking services; process transactions and send related information; verify your identity and prevent fraud; comply with legal obligations; send you technical notices and support messages; respond to your comments and questions.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as described in this policy. We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use 256-bit SSL encryption for all data transmission.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to: access your personal data; correct inaccurate data; request deletion of your data; object to processing of your data; data portability; withdraw consent at any time.

8. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information to improve and analyze our service. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@nexabank.com